Question 1

DO YOU PROVIDE INTERNATIONAL SHIPPING?

Accepted Answer

Yes, we can ship our art internationally.

Question 2

HOW LONG WILL IT TAKE TO RECEIVE MY PRODUCT?

Accepted Answer

From the point of purchase, it will typically take 2-3 weeks for your part to be shipped if it includes resin. If no resin is required, then typically 1-2 weeks.

Question 3

HOW DOES THE PROCESS WORK FOR A CUSTOMISED OR BESPOKE PIECE OF ART?

Accepted Answer

Please see our 'BESPOKE ORDER' page for a full explanation, with a form to complete.

Question 4

IS UPFRONT PAYMENT REQUIRED FOR A BESPOKE PIECE?

Accepted Answer

No upfront payment is required for a bespoke piece, we will design it and provide photos and videos of the digital 3D rendering free of charge.

Question 5

WHAT IS YOUR RETURNS POLICY?

Accepted Answer

Please see our returns policy link at the bottom of our website.

Question 6

WHICH LOCATIONS CAN YOU COVER WITH YOUR ARTWORK?

Accepted Answer

We cover 99% of England, Wales, USA and Switzerland. We have limited coverage of Scotland.

Free delivery on orders over £150

DO YOU PROVIDE INTERNATIONAL SHIPPING?

HOW LONG WILL IT TAKE TO RECEIVE MY PRODUCT?

HOW DOES THE PROCESS WORK FOR A CUSTOMISED OR BESPOKE PIECE OF ART?

IS UPFRONT PAYMENT REQUIRED FOR A BESPOKE PIECE?

WHAT IS YOUR RETURNS POLICY?

WHICH LOCATIONS CAN YOU COVER WITH YOUR ARTWORK?

FREQUENTLY ASKED QUESTIONS

07821693150

info@whittleandwater.com